Cancellation Policy
​
Thank you for being a member of Kirsty's Kitchen Club.
​
We're always looking to improve so would be incredibly grateful if you were able to provide feedback on your experience and any improvements you'd like to see in the future.​
​​
1. Subscription Access
Kirsty’s Kitchen is a digital subscription service, paid monthly, gaining subscribers access to members-only areas containing a growing database of blog posts. By subscribing, you acknowledge that you are purchasing access to digital content.
​
2. Payments & Renewals
-
Subscriptions are billed automatically each month on the date of original purchase.
-
By subscribing, you authorise Kirsty’s Kitchen to charge your payment method on a recurring basis until you cancel.
-
It is the subscriber’s responsibility to ensure payment details are current and valid.
​
3. Cancellations
-
You may cancel your subscription at any time via your account settings or by contacting us at [insert email].
-
Cancellations take effect at the end of your current billing cycle. You will retain access until that date, and no further payments will be taken.
-
We do not offer pro-rata refunds for unused portions of a billing period.
​
4. Refunds
Because Kirsty’s Kitchen provides immediate access to digital content upon payment, all subscription fees are non-refundable, except where required by law.
Refunds will not be issued for:
-
Forgetting to cancel before renewal.
-
Lack of usage of the subscription.
-
“Change of mind” after purchase.
​
Refunds may only be considered if:
-
You were charged in error (e.g., duplicate payment).
-
There is a verified technical fault preventing access to the service that we cannot resolve.
​
5. Disputes & Chargebacks
By subscribing, you agree to this Cancellation & Refund Policy.
-
Chargebacks raised contrary to these terms may be treated as fraudulent and will be disputed with your bank.
-
Kirsty’s Kitchen will provide evidence of your subscription, login activity, and acceptance of these terms when defending claims.
​
​​
